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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelbie Cole

February 4, 2025

5  out of  5
rating by Shelbie Cole
"James was very kind and professional in helping me with my life insurance policy!"
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Emily Pullig

January 31, 2025

5  out of  5
rating by Emily Pullig
"James Pepmiller is wonderful to work with. By thoroughly reviewing our existing policies, he discovered we were under insured and overpaying. Our new policies now have more coverage and costs much less. Highly recommend giving James Pepmiller a call!"
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Lori Green

January 31, 2025

5  out of  5
rating by Lori Green
"Love dealing with James he was very professional in knowing his insurance and helping me with mine. I look forward to many years with State Farm. Thank you again James"
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Tracy Norris

January 24, 2025

5  out of  5
rating by Tracy Norris
"Jessica Peligran from State Farm was awesome to deal with. She called me about car insurance. And I swapped from Farm Bureau to State Farm. She was extremely knowledgeable, helpful, patient and professional. I also swapped my Homeowners Insurance to State Farm because of her and her excellent research. I ask a lot of questions and I was completely satisfied after talking to her. It was a pleasure doing business with her. I will check with my friends and family to see if she can help them also."
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Jo Ann Gross

January 14, 2025

5  out of  5
rating by Jo Ann Gross
"My agent is most helpful and always responds quickly."
We responded:
"Thanks Jo Ann...we appreciate your continued trust in our agency! We do our best to deliver exceptional customer service in a timely manner...we are thankful for your appreciation of that!"
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Markus Santamaria

January 10, 2025

5  out of  5
rating by Markus Santamaria
"James Pepmiller is an awesome agent for State Farm. Honestly, he gives Jake from State Farm a real run for his money. I think State Farm should seriously consider replacing Jake with James due to his hard work ethic, his incredible and charismatic personality, and because he genuinely wakes up every day wanting to help in anyway shape or form. James has truly found his calling as an agent at State Farm. Proud of you dude and keep swinging for the fences."
We responded:
":) .... That's awesome Markus!! We think James is pretty awesome too!! We will make the petition for the name change from Jake to James! Haha."
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Jeremy Stickell

January 9, 2025

5  out of  5
rating by Jeremy Stickell
"James Pepmiller at State Farm has gone above and beyond to not only make my switch easy and way more affordable, he has also made the insurance for my business a painless process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Joey Pepmiller

January 8, 2025

5  out of  5
rating by Joey Pepmiller
"James has done a great job of making sure I have the insurance my family needs to feel safe and secure, while also making sure it remains affordable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Misty Chapman

December 19, 2024

5  out of  5
rating by Misty Chapman
"Awesome customer service!!! Rene and Terri are top knotch!!!"
We responded:
"Thanks Misty! We appreciate your feedback! Rene and Terri are so good at delivering extraordinary customer service! We are glad you think the same!"
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Dutchie Blanton

November 27, 2024

5  out of  5
rating by Dutchie Blanton
"Jessica and Greg are amazing. They made the process simple and painless! I recommend this agency to anyone wanting to get information on insurance. The process was quick and seamless! Thank you for everything!"
We responded:
"Thanks Dutchie! We appreciate you letting us help your family with your insurance! Go warhawks! ⚾️"
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Chris Fleming

November 18, 2024

5  out of  5
rating by Chris Fleming
"Karen Singley is an excellent agent and made the entire process of setting up coverage on our new vehicle seamless and exceptionally fast! Thank You!"
We responded:
"Thanks Chris - we appreciate your feedback!! Mrs Karen is so good at helping our clients and make it easy doing business! We appreciate your business!"
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Lynne Black

November 6, 2024

5  out of  5
rating by Lynne Black
"Jessica was professional and her level of service and communication was the best ive experienced. Thank you Jessica!"
We responded:
"Thanks Lynne! We appreciate you letting us take care of your insurance needs! Jessica truly is the best!!"
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Teresa Bauman

November 2, 2024

5  out of  5
rating by Teresa Bauman
"It was a Joy to work with Jessica as she helped us make excellent choices for our insurance needs. Thank you Jessica for welcoming us back home!!"
We responded:
"Thanks Teresa for letting Jessica assist with your Insurance needs! We appreciate you guys!"
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Zack Hankins

November 1, 2024

5  out of  5
rating by Zack Hankins
"Jessica is so knowledgeable and down to earth. She took care of us quickly and answered all of our questions. We feel safe with her!"
We responded:
"Thanks Zack for the review!! So glad to hear about your experience with Jessica and our agency! Welcome to the Greg Manley Jr - State Farm family!"
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Seth Hall

October 26, 2024

5  out of  5
rating by Seth Hall
"I recently switched to State Farm from a previous insurance provider that I had used for several years. Initially, I made the change to State Farm because they were able to lower my rate(s), but the service provided to me overshadowed even the lower rates. The speed in which State Farm provided me updates combined with the high level of customer service was phenomenal."
We responded:
"Seth, thank you for sharing your experience! I'm glad you found our rates competitive and our service exceptional. It's wonderful to know that the speed and quality of our updates made a positive impact. We're always here to help with any future needs or questions you might have. - Greg Manley Jr. - State Farm Insurance Agent, Monroe, LA"
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Killawazza

August 16, 2024

5  out of  5
rating by Killawazza
"She made the process simple and helped get everything settled."
We responded:
"We appreciate your business!!"
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Director of Agent Services

August 15, 2024

5  out of  5
rating by Director of Agent Services
"Melissa is the absolutely best! She helped me save money and who doesn’t like to save money! She answered any and all of my questions. She is always available if I need anything. Thank you Melissa!"
We responded:
"Thanks for the awesome feedback on Melissa! She does an incredible job helping people with their coverage and saving some money along the way! We appreciate you entrusting us with your insurance needs!"
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Johnny Copeland

August 7, 2024

5  out of  5
rating by Johnny Copeland
"Jessica at Greg Manley was super on explaining everything and having a good answer to you questions"
We responded:
"Thanks Johnny for the review! We enjoyed helping you get your policies swapped over!"
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Audery George

July 3, 2024

5  out of  5
rating by Audery George
"If there are any changes or issues Jessica reaches out to me. Or if I have questions all I have to do is text Jessica. Absolutely love being able to do business through text and emails!! For the most part I am busy with 2 jobs and don’t have time to run by the office to change or sign documents. I just text Jessica and all is handled!! Thanks for all you do Jessica!!"
We responded:
"Thanks Audrey for the review!! We try to make it as simple as possible...texting and emails work for us too! So glad to hear about your experience with Jessica!"
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Sup Back

July 2, 2024

5  out of  5
rating by Sup Back
"Jessica provided great customer service, offered excellent options to fit my insurance needs, and was patient, knowledgeable, and personable. She answered all.of my questions and also addressed questions about possible future needs."
We responded:
"Thanks for the awesome review! We are glad to hear Jessica had some options that worked well for you! We appreciate your business!"
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Aliya Godoy

June 28, 2024

5  out of  5
rating by Aliya Godoy
"Mark was incredibly helpful and understanding! Very willing to answer all my questions with a welcoming and kind manner!"
We responded:
"Thanks Aliya for the review and feedback with Mark! He does a great job for our clients!"
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Willie Hicks

May 30, 2024

5  out of  5
rating by Willie Hicks
"When the storm hit a couple of weeks ago and a tree fell on my house and damaged my roof and other things,I immediately called State Farm and they immediately had someone to come out,I was so very pleased at the way my claim was handled.."
We responded:
"Thanks Willie for your review! While we hated to hear about your damage, we are so thankful for your smooth claims experience! That is what you pay us for, and I'm thankful for the opportunity to assist in your time of need."
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Lisa Kvaternik

May 28, 2024

5  out of  5
rating by Lisa Kvaternik
"Jessica was so personable and took the time to explain what would work best for us."
We responded:
"Thanks Lisa for allowing us to help you with your insurance! So glad to hear about your experience with Jessica...she's awesome!"
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Willena West

May 21, 2024

5  out of  5
rating by Willena West
"Mary Claire was SO nice and super helpful. She was able to ADD more coverage for my family and LOWER our monthly payment!!!"
We responded:
"Thanks for the review, Willena! We are so happy that you were able to get the right coverage and do it at a fair price!! We appreciate your business! Welcome to the State Farm family!"
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kimberly wood

May 15, 2024

5  out of  5
rating by kimberly wood
"Always a pleasure talking to anyone there!! Very friendly and helpful!! Thanks so much"
We responded:
"Thanks Kimberly! We appreciate your business with our Agency & State Farm!"